What We Collect and Why We Collect It
When you create an account, we collect your name, email address, phone number, and the payment method you register — whether that is DANA, OVO, or GoPay. We record this to verify your identity, process deposits and withdrawals, and keep your account secure. When you make
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a deposit through your GoPay or OVO wallet, the transaction reference is logged so we can match it to your account and resolve any discrepancy quickly. We also collect device and session data — your browser type, IP address, and the pages you visit — to
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detect unusual access patterns and protect your account from unauthorised activity. We do not sell your personal data to third parties. Data shared with payment processors like DANA or OVO is limited strictly to what those processors need to complete your transaction. We retain your account
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data for as long as your account remains active and for a period after closure, as required under applicable regulations in eligible regions. Availability of our services depends on local law where you access them. If you have questions about a specific data point we hold,
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our support team can walk you through it.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.